We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
If you are requesting a return or exchange because the product is damaged, or we have sent you the wrong product, we will refund you the whole amount, including the product price, original shipping cost and return cost. Otherwise, you will have to pay the return shipping cost.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.
No Refund On Shower Screens
Since our shower screens are custom-made, they are not eligible for return.
Custom Fully Frameless Shower Screen - Front Only - Multiple Size is a superb option to update your bathroom. Front only shower screens have a “frameless” shower door frame along the border. This gives you a clear view inside and outside your shower, for a true sense of space. Front only frameless shower screens are sleek looking and definitely add value to your bathroom. It’s easy to set your shower screen up so it is placed onto the floor directly or on the shower base. It is important to install front only frameless shower screens correctly and we supply an easy to use complete DIY kit for your convenience.
Made from Australian Standard, Toughened Safety glass.
All screens are supplied with Hinges, Wall Brackets or Channel, Door Knob making this a complete DIY kit
All Hardware is Solid Brass and Chrome plated, Black electro-plated, Brushed Nickel, Brushed Silver, Brushed Gold, Shiny Gold, Rose Gold or Gun Metal
Glass is polished on all external edges
Bella Vista Glass is easy to transport and handle being fully packaged in cardboard with edge and corner protection.
Available in different styles and layouts to suit your bathroom.
Measure and Install Service is available on our custom screens for peace of mind.
Please Note: Wall Channel only available in Black and Chrome.
PLEASE NOTE: All quoted measurements are external
Height: 2000mm or 2100mm on all our custom glass screens
Thickness: 10mm glass thickness as standard
For cut to shape glass or sizes not listed please contact us
▪ Australian Standard, Toughened / Safety Glass
▪ Hinges, brackets, square door knob, top plate
▪ Bella Vista frameless screens are available in various
increments and a height of strictly either 2000mm ‘or’
▪ Hinges & hardware are solid brass / chrome plated
▪ Fully packaged with cardboard and transportable
▪ Glass is polished on all external edges
PLEASE NOTE – The shower screen will always be supplied with brackets. Channel will only be supplied upon request.
A laminated glass top plate will be supplied when a correct size is not available. The Installer will be required to cut this to the correct size onsite.
All screens are supplied with Hinges, Wall Channels, Vertical Door Handle making this a complete DIY kit, Australian Standard Toughened Safety glass, Available in different styles and layouts to suit your bathroom., Bella Vista Glass is easy to transport and handle being fully packaged in cardboard with edge and corner protection., Glass is polished on all external edges, Measure and Install Service is available on our custom screens for peace of mind.